General Terms & Conditions
Net 30 Days
A finance charge of 2% per month will be added to all invoices past 30 days
A minimal re-stocking fee will be assessed for returned items. Item pricing may fluctuate base on builders and building supplies cost during certain time periods.
Most builders will provide trucking to local finish shop at no additional charge. Product delivery to your home is FREE. Please check out our Delivery FAQ's page for more information.
Rush Orders: CURRENTLY - Due to Covid-19 restrictions and inflation of some building materials, Rush Orders are not available for some items.
8 Weeks would be a projected normal turn-around time for larger furniture items, but currently those times vary and can be up to 23 weeks in extreme cases.
Smaller items, and those capable of shipment via UPS usually have much shorter turn-around times.
If not specified on your purchase orders, all furniture will have the standard hardware as shown on the product page. Some products have specific hardware options listed on the product page or item details. Any custom hardware will be an additional charge accordingly.
We use Heartland Fabrics where applicable for benches, dining nooks, chest benches and some outdoor furniture. We use Millersburg Upholstery for some outdoor furniture. If you choose a premium fabric from Heartland, please add an additional $10 per cushion.
We also use Greenhouse Fabrics. If you choose from this vendor, please add an additional $8 per cushion, for premium add additional $18.
Loose Cushion: Is a cushion that fits on top of the lid, seat or bench, and is removable.
Upholstery Seat: Fabric is pressed and stapled right to the product and is not removable.
All of our Fabric Options are listed on our Finishing Options Page.
Finisher options will be noted for specific item groups. We do have some builders that complete their own finishing. Some builders may use a specific finishing shop for those who do not complete their own stain and paint finishing. All options are listed on our Finishing Options page.
Our builders work with a variety of wood types. These will be noted on the store pages and listed on the quote request forms.
Some of the woods featured are: Northern Red oak, Brown Soft, Maple (Br Mpl), Cherry (Chy), Hard Maple (H Mpl), Quarter Sawn White Oak (Qswo), Hickory, Elm, Walnut, Rustic Cherry (R Chy), Rustick Hickory (R Hick), Rustic Quarter Sawn White (R Qswo), Pine and Aspen.
Samples of these are listed on our Finishing Options page. Make sure to note what wood options are available for the item you wish to purchase. Not all products are available in all woods. Also please check wood and stain compatibility charts when selecting those options.
Dimensions are measured as : Width x Depth x Height
Most of our builders will repair any furniture that is manufactured defect within 1 year of purchase date. Please check info on your product page for specific product warranty statements.